1. Personal information collection items
The company collects the following personal information for consultation and resolution of customer inquiries.
- Collection items (required): name, mobile phone number, e-mail
- Collection items (optional): address, contents directly entered by customers
- Connection IP information, access log, cookies can be created/collected in the process of using and processing services
2. Purpose of use
Reception/processing of customer inquiries and notification of results
3. Retention and use period of personal information
After the purpose of collecting and using personal information is achieved, the information is destroyed without delay without exception.
However, the following information is retained for the specified period for the following reasons.
- Reasons for information retention according to relevant laws and regulations
If it is necessary to preserve it in accordance with the provisions of related laws, such as the Commercial Act and the Consumer Protection Act in Electronic Commerce, etc., the company keeps member information for a certain period of time as determined by the relevant laws and regulations.
In this case, the company uses the information it keeps only for the purpose of keeping it, and the retention period is as follows.
■ Records on consumer complaints or dispute handling
- Reason for preservation: Act on Consumer Protection in Electronic Commerce, etc.
- Retention period: 3 years
You can reject the "consent to the collection and use of personal information", and if you reject the consent, the online consultation will not be accepted.
